Frequently Asked Questions
Everything you need to know about optimizing your home irrigation system.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
Do Orbit products come with a warranty?
Yes, most of our timers, sprinklers, and smart controllers include a manufacturer's warranty ranging from 1 to 6 years, depending on the specific model.
What is your return policy for unused equipment?
We offer a 30-day return policy for items in their original packaging. Please ensure the product has not been installed or used to qualify for a full refund.
Can I integrate Orbit B-hyve products with my smart home system?
Absolutely. Our B-hyve smart controllers are compatible with Amazon Alexa, Google Assistant, and other major smart home platforms for seamless voice control.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer technical support for system installation?
Yes, we provide comprehensive installation guides, video tutorials, and a dedicated customer support team to help you set up your irrigation system efficiently.